PROJECT
E-Learning, Scenarios, 3D
LAUNCH
August 2018
DESCRIPTION
NATS are the UK’s leading provider of air traffic control services. NATS handles 2.5 million flights and 250 million passengers travelling in UK airspace in a typical year. Outside of the UK, they offer services in parts of Europe, the Middle East and Asia.
An increase in the professional and amateur piloting of drones meant that NATS broadened their focus and provided training to these pilots. The continued growth in the popularity of piloting drones saw an increase in demand for the course.
However, the time and financial costs to learners combined with the costs of running the course meant that NATS could not meet this new demand.
We worked with NATS to transform their drone pilot training from a three-day experience into a blended course that was flexible, streamlined, and cost-effective for clients.
We spent time with NATS thoroughly analysing their needs and gaining input from their learners before designing a solution. This work resulted in creating two solutions: a blended course for professional drone pilots and an eLearning course for amateur drone pilots.
The blended course included an eLearning course and a one-day practical experience at a NATS training centre.
We streamlined content around the course’s common pain points, difficulties and outcomes. This led to simulations and scenarios and the exclusion of non-essential content. Additionally, we created 2D and 3D animations to show theory in practice and model what ‘good’ looked like for drone pilots. After release, learner enrolment increased 50%, pass rates increased to 100%, and learners gave glowing feedback on the course.